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Returns and Exchange Policy

Thank you for choosing Toddler Baby Products. Your satisfaction is our priority, and we strive to provide you with the best products and service. Please read our Return and Exchange Policy carefully to understand your rights and responsibilities when it comes to returning or exchanging products.

1. Returns:

We accept returns within 7 days of the delivery date. To initiate a return, please follow these steps:

– Contact our customer service at info@toddlerbabyproducts.com or call us at +91-720-819-9199 to inform us of the return.

– Provide clear pictures or videos of the unboxing process, showcasing the condition of the product.

– Ensure the product is unused, in its original packaging, and includes all accessories and tags.

Once your return is received and inspected, we will notify you of the approval or rejection of your return. If approved, a refund will be processed to the original payment method.

2. Exchanges:

Product exchanges are subject to availability. If you wish to exchange a product, please follow these steps:

– Contact our customer service at info@toddlerbabyproducts.com or call us at +91-720-819-9199 to request an exchange.

– Clearly state the reason for the exchange and provide the order number.

– If the desired product is available, we will guide you through the exchange process.

If the product is unavailable, you may choose to receive a refund or a credit voucher for future purchases.

3. Damaged or Defective Products:

In the rare event that you receive a damaged or defective product, please contact us immediately. Provide clear pictures or videos highlighting the issue, and we will assist you promptly with a replacement or refund.

4.Refund Process:

Refunds are not available. Upon successful inspection and approval of the returned product, we will proceed with the exchange process. The exchanged product will be shipped to the provided address.

5. Cancellation:

Orders can be canceled within 24 hours of purchase. To cancel an order, contact our customer service at info@toddlerbabyproducts.com or call us at +91-720-819-9199.

6. Conditions for Return or Exchange:

– Products must be in their original condition, unused, and in the original packaging.

– Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.

7. Contact Us:

If you have any questions or concerns regarding our Return and Exchange Policy, please contact us at info@toddlerbabyproducts.com or call us at +91-720-819-9199.

By making a purchase on our website, you agree to abide by the terms and conditions outlined in this Return and Exchange Policy. We appreciate your trust in Toddler Baby Products and are here to assist you in providing the best possible service.